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At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward.

For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient.

Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

We believe in creating an environment of diversity and inclusion, without bias. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work.

We're makers, inventors, and leaders who aren't afraid of the tough challenges. We believe pushing boundaries will help to lead the way for a new energy future.
Aufgaben Do you enjoy being part of team that provides high-quality technical support?
Do you enjoy collaborating with cross-functional teams to deliver a first-class service?
Join our Technical Support Team
Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets and supporting facilities. Our team arranging technical expertise to meet our client expectation. We provide customers with the peace of mind needed to reliably and efficiently improve their operations.
Partner with the best
As a Technical Support Engineer, you'll be responsible for post Sales support of customer issue. This can include repairs (both returns and field), technical support, a field service or other service request. You'll be involved in discussions with other functions and teams about improvement in processes, procedures and ways of working and contribute to plan of larger unit.
As a Technical Support Engineer, you will be responsible for:
  • Being the absolute technical expert to support deployments of all AutoTrak products.
  • Interfacing and communicating as a technical expert for the deployment of new products and services with operations, clients, Product Management, Training & Development department and the associated Development team.
  • Planning and execution of new products and services deployments on customer’s onshore and offshore well locations worldwide.
  • Documenting findings from field tests. Ensuring all pertinent performance and operational data are collected and analyzed. Providing feedback on operational aspects to engineers in the associated Development team.
  • Providing and maintaining technical documentation (operations manuals) in BHOS.
  • Creation of training material and delivery of initial training courses for local field engineers, office based support personnel and instructors from the Training & Development department prior to the commercial release of the service.
  • Providing operations performance feedback for design reviews and gate meetings and participation in those meetings.
  • Providing worldwide technical support via the Technical Support Portal for Drilling Services surface software and downhole hardware.
  • Willing to spend up to 50% of work time on assignments in the relevant Geomarkets during the field test and commercial launch phases.

Profil Fuel your passion
To be successful in this role you will:
  • Have Bachelor's Degree or a comparable qualification as well as proven experience with Directional Drilling tools and a profound background in all ASS systems.
  • Display a deep background and impressive working knowledge across a broad range of directional drilling tools and services.
  • Show proven ability to recognize, analyze and solve technical issues, coupled with a process oriented working style.
  • Show deep analytical skills and feel comfortable with abstract, conceptual thinking with regards to processes, workflows, and technical systems
  • Be fluent in technical English, written and spoken and have outstanding communication skills.
  • Have experience with Baker Hughes drilling software packages (Advantage, Cadence), as well as common office software.
  • Have a performance driven mindset and be eager to work with new technologies.
  • Be able to work well both independently and as part of a team

Wir bieten Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits
About Us
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.
Join Us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!